🚚 R50 delivery nationwide✦✅ Quality checked in Pretoria✦📦 3–10 day delivery✦💳 Pay by EFT or secure card link✦🇿🇦 South Africa only✦💬 Order on WhatsApp in a tap✦🚚 R50 delivery nationwide✦✅ Quality checked in Pretoria✦📦 3–10 day delivery✦💳 Pay by EFT or secure card link✦🇿🇦 South Africa only✦💬 Order on WhatsApp in a tap✦
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Home / Terms & conditions
Last updated: 15 October 2026

Terms & conditions

The rules of the road for shopping with Shop Chommie, written as plainly as we could.

1. About us

Shop Chommie ("we", "us") is an online shop based in Pretoria, Gauteng, South Africa, trading at shop.chommie.site. You can reach us on WhatsApp at 072 474 6081 or by email at hello@shop.chommie.site.

By placing an order with us, you agree to these terms.

2. Placing an order

  • Orders are placed by sending us a WhatsApp message, either through the buttons on this website or directly from our WhatsApp catalogue.
  • An order is only accepted once we confirm it and your payment has been received.
  • We may decline or cancel an order (for example, if an item is out of stock or a price was shown incorrectly). If you have already paid, you will receive a full refund.
  • We deliver to South African addresses only.

3. Prices & payment

  • All prices are in South African Rand (ZAR).
  • A flat delivery fee of R50 applies per order, unless stated otherwise.
  • We accept EFT and card payments via a secure payment link we send you on WhatsApp.
  • Orders are processed once payment is confirmed. EFT payments are confirmed once the funds reflect in our account.
  • Prices and stock may change without notice, but the price confirmed in your order is the price you pay.

4. Delivery

  • Orders are dispatched after payment is confirmed and the items have been quality-checked.
  • Delivery usually takes 3–10 days depending on location. Delivery times are estimates and may be affected by courier delays outside our control.
  • Please make sure your delivery address and contact details are correct. Re-delivery fees may apply to parcels returned due to incorrect details or missed deliveries.
  • Risk in the goods passes to you on delivery.

5. Cancellations & returns

  • Cooling-off: in terms of section 44 of the Electronic Communications and Transactions Act, you may cancel your order within 7 days of receiving the goods, without reason or penalty. Items must be returned unused and in their original packaging, and the direct cost of returning them is for your account.
  • Defective goods: in terms of the Consumer Protection Act, if a product is defective or unsafe, you may return it within 6 months of delivery for a repair, replacement or refund, at our cost. Please contact us with photos or a video of the defect first.
  • Refunds are paid within 30 days of us receiving the returned goods.
  • Normal wear and tear, misuse, or damage caused after delivery are not covered.

6. Product information

We do our best to describe and show products accurately. Images are for illustration, and colours, packaging or minor details may differ slightly from what you see on screen. If you need specific information about a product, please ask us before ordering.

7. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of our website or products. Nothing in these terms limits any rights you have under the Consumer Protection Act or other South African law.

8. Privacy

We handle your personal information in line with our Privacy policy and the Protection of Personal Information Act (POPIA).

9. Changes & governing law

We may update these terms from time to time. The version on this page at the time of your order applies. These terms are governed by the laws of the Republic of South Africa.