Delivery & returns
We deliver anywhere in South Africa for one flat fee. And if something's not right, we'll make it right.
Flat delivery fee
One fee per order, anywhere in South Africa, no matter how many items.
Days to your door
Delivery time depends on your location. Main centres are usually quicker than outlying areas.
South Africa only
We currently only deliver to addresses within South Africa.
Updates on WhatsApp
We let you know when your order is dispatched and share tracking details where available.
From our hands to yours
Payment confirmed
Card payments confirm right away. EFTs confirm once the funds reflect in our account.
Quality check
We source from South African suppliers, receive the stock and check it before it goes out.
Packed & dispatched
Your order is packed with care and handed to the courier.
Delivered
Usually 3–10 days, depending on your location. Please make sure someone can receive the parcel.
Not happy? Let's chat.
📦 Damaged or faulty item
Please WhatsApp us as soon as possible with a photo or short video of the problem. If an item is defective, we'll repair, replace or refund it in line with the Consumer Protection Act.
🤔 Changed your mind?
You may cancel within 7 days of delivery, as provided for in the Electronic Communications and Transactions Act. The item must be unused, in its original packaging, and you cover the cost of sending it back. Refunds are paid within 30 days of us receiving the item.
❌ Wrong address or missed delivery
Double-check your address before you send your order. If a parcel is returned because of an incorrect address or a missed delivery, a re-delivery fee may apply.
Questions about your delivery?
Send us a WhatsApp with your name and we'll check on your order for you.